Reference: Integration errors page
Business Central search: AppsForDynamics365 Integration errors
Records errors that occur when the A4D cloud calls Business Central's web service endpoints. Use this page to diagnose sync problems.
When errors appear here
An entry is created whenever a Business Central endpoint call fails with an unhandled error. The sync cycle continues after the error - it is recorded here, and the A4D cloud retries on its next poll. Errors do not accumulate indefinitely; the background housekeeping job clears old entries.
A single intermittent error is usually not a concern. A pattern of repeated errors with the same function name indicates a problem that needs investigation.
Columns
| Column | Description |
|---|---|
| Flow | The high-level operation that failed. Common values: Sync (data replication), Housekeeping (background maintenance job). |
| Application | The consumer application involved, if applicable. |
| Function name | The specific Business Central procedure that raised the error. Useful for identifying the exact point of failure. |
| Error message | The error text captured at the time of failure. |
| Created at | When the error was recorded. |
What to do with errors
| Situation | What to check |
|---|---|
| Single error, not repeated | Usually safe to ignore - likely a transient connectivity issue |
| Repeated errors on the same function | Investigate the function name; check whether a recent Business Central update or configuration change could be the cause |
Errors with flow = Housekeeping | The background maintenance job failed; check whether the company's Active flag is set correctly on the Portal Configuration page |
| Consent-related errors | Re-run the setup wizard to re-grant consent |
For deeper diagnosis, contact Truvio support.