Using Predictions
Accessing predictions
- Open ExFlow Import Journal
- Select a document
- Click TruvioSense --> View predictions
Predictions are available when:
- The vendor is enabled for TruvioSense
- The document has been exported
- The vendor has 20+ historical invoices
- At least 24–48 hours have passed since the first export
The prediction window
Header section — Overall confidence score, vendor, invoice number, currency, net and VAT amounts.
Line items — Account codes, descriptions, quantities, unit costs, and amounts with per-line confidence scores.
Dimensions — Predicted values for up to 8 dimension codes (Department, Cost Center, Project, etc.).
Reviewing and applying
- Scan the header — do vendor, invoice number, and amounts match the actual document?
- Check line items — focus on low-confidence lines
- Verify dimensions
- Click Apply Prediction to transfer all values to the journal
After applying, you can still edit any field before approval.
Confidence scores
| Score | Action |
|---|---|
| 90–100% | Quick scan, apply |
| 80–89% | Brief review, apply |
| 70–79% | Careful review before applying |
| 60–69% | Verify all details |
| Below 60% | Consider manual entry |
Tips
- Process high-confidence invoices first for fastest throughput
- Batch invoices from the same vendor
- Your corrections improve future predictions automatically — no manual retraining needed
Vendor Management
Choosing vendors to enable
| Good candidates | Poor candidates |
|---|---|
| 10+ invoices/month | One-time purchases |
| Consistent coding patterns | Highly variable invoice types |
| 6+ months of history | New vendors (< 3 months) |
| Complex multi-line invoices | Fewer than 5 invoices/year |
Recommended rollout
- Pilot (weeks 1–2): Enable 5–10 high-volume vendors. Monitor closely.
- Expansion (weeks 3–6): Add 20–30 more vendors. Refine based on pilot results.
- Full deployment (weeks 7–12): Enable all qualifying vendors. Train all users.
Monitoring
Check vendor cards regularly:
- Status — blank means normal; error messages need attention
- Document Images Sent — should grow over time (50+ = reliable predictions)
Common status messages:
| Message | Action |
|---|---|
| (blank) | No action needed |
| Insufficient training data | Wait for more invoices or disable until more history exists |
| Service unavailable | Wait and retry; contact support if persistent |
| Authentication failed | Check credentials in setup |
Improving poor predictions
- Verify document count is 50+ for reliable results
- Ensure historical coding was consistent
- Continue coding correctly — the system learns from corrections
- Allow 30–60 days for improvement