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Using Predictions

Accessing predictions

  1. Open ExFlow Import Journal
  2. Select a document
  3. Click TruvioSense --> View predictions

Predictions are available when:

  • The vendor is enabled for TruvioSense
  • The document has been exported
  • The vendor has 20+ historical invoices
  • At least 24–48 hours have passed since the first export

The prediction window

Header section — Overall confidence score, vendor, invoice number, currency, net and VAT amounts.

Line items — Account codes, descriptions, quantities, unit costs, and amounts with per-line confidence scores.

Dimensions — Predicted values for up to 8 dimension codes (Department, Cost Center, Project, etc.).

Reviewing and applying

  1. Scan the header — do vendor, invoice number, and amounts match the actual document?
  2. Check line items — focus on low-confidence lines
  3. Verify dimensions
  4. Click Apply Prediction to transfer all values to the journal

After applying, you can still edit any field before approval.

Confidence scores

ScoreAction
90–100%Quick scan, apply
80–89%Brief review, apply
70–79%Careful review before applying
60–69%Verify all details
Below 60%Consider manual entry

Tips

  • Process high-confidence invoices first for fastest throughput
  • Batch invoices from the same vendor
  • Your corrections improve future predictions automatically — no manual retraining needed

Vendor Management

Choosing vendors to enable

Good candidatesPoor candidates
10+ invoices/monthOne-time purchases
Consistent coding patternsHighly variable invoice types
6+ months of historyNew vendors (< 3 months)
Complex multi-line invoicesFewer than 5 invoices/year
  1. Pilot (weeks 1–2): Enable 5–10 high-volume vendors. Monitor closely.
  2. Expansion (weeks 3–6): Add 20–30 more vendors. Refine based on pilot results.
  3. Full deployment (weeks 7–12): Enable all qualifying vendors. Train all users.

Monitoring

Check vendor cards regularly:

  • Status — blank means normal; error messages need attention
  • Document Images Sent — should grow over time (50+ = reliable predictions)

Common status messages:

MessageAction
(blank)No action needed
Insufficient training dataWait for more invoices or disable until more history exists
Service unavailableWait and retry; contact support if persistent
Authentication failedCheck credentials in setup

Improving poor predictions

  1. Verify document count is 50+ for reliable results
  2. Ensure historical coding was consistent
  3. Continue coding correctly — the system learns from corrections
  4. Allow 30–60 days for improvement